MIKEOB
STAGE CARBON +
PREMIUM FACE
New face. Second installment.…
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- Published on Oct 11, 2022
- © 2022 MIKEOB. All rights reserved.
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Comments (19)
Ronin
I am writing to express my extreme frustration regarding the ongoing issues with the watch faces I have purchased. I would like to know exactly how many more emails I need to send before Facer and the designers actually take action to fix these problems.
Despite my repeated reports, there has been no sign of improvement. It is incredibly disappointing to see that you are busy promoting your "Premium Service" while neglecting the critical bugs in existing products. As a paying customer, I simply want the watch faces I purchased to function correctly without errors.
This situation has caused me significant wasted time and mental stress. Therefore, I demand one of the following:
Immediate resolution: Fix the technical errors on the watch faces I have purchased right away.
Full Compensation: If you cannot fix them, I demand a refund of 100 times the total amount I have spent on Facer. Considering the psychological toll and the time I’ve wasted sending these emails, even that would be a small price for you to pay.
I expect a prompt and sincere response regarding how you plan to address this failure in service.
MIKEOB
Face author
Hi Ronin. Thanks for the comment. This error isn't the fault of Facer or the developers. Remember that with Google's update to WOS6, all faces in all formats and across all apps have stopped working. With WOS6, Google implemented a new way of creating faces, so you will no longer be able to sync correctly to WOS6; however, if you still have WOS5, you can continue to enjoy them. Fortunately, we developers have been updating and modifying all our faces for almost a year to adapt and restore compatibility with WOS6. If you like any of them, contact the developer so they can update that face. If you still want a refund, contact Facer support directly; they will handle it. Best.
